Sorry for the unintended hiatus. Blogging will be a regular (2-4 times monthly) event now, and I hope you enjoy the information that will help you communicate–at work and at home. I am dedicated to changing lives by changing communication. Relationships, customer service, society in general are suffering because we no longer value connection, communication, and meaningful interactions. Having lunch with friends now means everyone spends the hour looking at their IPhone, reading email, texting. Customer service now means the customer rarely, if ever, gets a smile, a please, a thank you, an acknowledgment while waiting for service. And “friend” is now defined as someone on your Facebook list—probably someone you’ve never met. More next week; it’s time to get real and meaningful communication back in our lives!

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