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Moore on Communication | Ronnie Moore: Changing Lives by Changing Communications…At Work & At Home

Why Did I Say That? Communicating to Keep Your Credibility, Your Cool, and Your Cash!

WHY DID I SAY THAT?

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Paperback:

ISBN-10: 0-9649694-1-6
ISBN-13: 978-0-9649694-1-4
208 pages
List: $19.95 + tax
Web Special: $17.95
(including tax)



eBook:

209 pages / PDF format


Did you ever:

  • Regret what you said or did—or what you didn’t say or do—and think of what you should have said or done 20 minutes too late?
  • Wish you had thought before you spoke?
  • Address a conflict you should have avoided or avoid a conflict you should have addressed?
  • Keep trying to resolve a conflict that just wouldn’t resolve?
  • Allow your emotions, instead of your brain, to guide your communication?
  • Find yourself manipulated by someone who lied, intimidated, or used other dirty tactics?
  • Struggle with giving or receiving criticism?
  • Lose your cool with a customer service provider because you didn’t get the result you deserved?
  • Send or receive an e-mail message that should have been communicated by telephone or in person?
  • Get frustrated by people who didn’t say what they meant and gave you mixed, unclear, or stealthy messages? Are you sometimes stealthy yourself?
  • Give your trust and your hard-earned money to a contractor, realtor, repair person, or other person who took your cash and didn’t deliver?

If you answered, “Yes” to any of these questions, this book will help you make critical changes in your life. Ronnie Moore is a renowned expert on spoken and written communication, having delivered speeches and training to more than 1,200 audiences nationwide. She has written this book for real people, in real situations, who need to communicate to keep their credibility, their cool, and their cash. Although backed by more than 15 years of experience and offering lots of substance, this book is easy to read and easy to apply to your everyday life. For the price of a dinner out, you can harness the power of good communication—at home and at work!


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